HOW WE WORK
We issue a Brokers Contract with all the agreed terms and conditions and any disputes and arbitrations are as per the appropriate GAFTA Contract.
We are involved in the transaction, from negotiation and conclusion of the Contract, up until delivery and payment of the goods.
You will usually be assigned one account manager who will be your single point of contact through the purchasing process. All of our team are experienced and knowledgeable so will be able to help with any questions or queries you may have.
Adding Value
We PROVIDE EXPERT SERVICES THAT ADD REAL AND MEASURABLE VALUE TO CONTRACTS
1. Hands-on expertise through extensive and direct contact with rice producers in many countries.
2. Market information that’s objective and up-to-the-minute on pricing, supply and demand movements. Our prices are 100% correct and reliable.
3. Import and export know-how on regulations, transport, insurance and the whole financial operation.
4. Total follow-up at all stages of a trading contract anywhere in the world, including documentation, goods, payments and problem solving.
5. Assistance in solving any contract claims which may arise, amicably or by arbitration.